South-West Texas Border SBDC's are Open for Business ** Details

Pre Header


Troy Richardson

Troy Richardson

Business Development Specialist

Troy Richardson, Business Development Specialist for the UTSA SBDC Center for Government Contracting. He provides cybersecurity related advising and training to clients in the region. Mr. Richardson has 22 years with the federal government to include active military and civilian service specializing in security intelligence, cybersecurity training, program management and analysis. He has a BS in Business Administration with a concentration in Project Management from Colorado Technical University.

Gilford Kibler

Project Manager

Gilford Kibler is a project manager in the SBDC Office of Government Contracting. His most recent role was as Director of the Alamo Manufacturing Partnership in the IED at UTSA. Prior to joining the UTSA team, he taught STEM courses at Carl Wunsche High School in Spring, Texas. He possesses a Master’s degree in Manufacturing Systems Engineering from the University of Wisconsin-Madison and a Bachelor of Science degree from Lamar University in Beaumont Texas. Mr. Kibler has extensive experience in manufacturing, project management, process design and process improvement.

Deirdre Pattillo

Project Manager

Deirdre Pattillo, SPHR, SHRM-SCP, is Project Manager for Employer Services for the South-West Texas Border SBDC Region’s Center for Government Contracting at the UTSA Institute for Economic Development. She has served the SBDC community since 1998, spending the majority of this time specifically focused on Human Resources training and advising.  As a certified Senior Professional in Human Resources, Deirdre provides direct assistance to small business employers in the areas of employment practices, emergency preparedness, regulatory compliance, jobsite safety, drug-free workplace and effective HR management. Deirdre also supports the UTSA SBDC COVID Business Recovery Accelerator, helping small businesses to recover and reboot. Working in collaboration with the field centers of the South-West Texas Border SBDC Network, she provides training and no-cost, one-on-one, confidential advising to small businesses throughout a 79 county region. Her goal is to be a key resource for the people side of small business.

Clara Chavez

Administrative Analyst/Training Coordinator

Clara Chavez, has been with the Institute for Economic Development for over 11 years and is currently working as an Administrative Analyst/Training Coordinator for the SBDC Procurement Technical Assistance Center. Clara handles all training activities and assists with administrative functions and all other special projects. She was awarded the Innovation Award in 2005 by her peers.

Terri Williams


As Director of the UTSA Institute for Economic Development Center for Government Contracting, Terri is responsible for managing several staff and federal, state, and privately funded programs focused on assisting business owners in contracting with the federal, state, and local governments as well as the private sector. In addition, the CGC includes programs to assist small businesses in becoming more profitable through new market identification, veteran business services, assisting with their human resource needs and emergency preparedness. Ms. Williams has over 26 years managing economic development and small business programs.

Our Staff

2017 Federal Contracting Requirements (Cybersecurity Compliance)

2017 Federal Contracting Requirements (Cybersecurity Compliance)

• Will your business be in compliance against cyber attacks by December 2017?

• Are you aware of the Federal Contracting requirements on data security?

• Are you aware of no-cost resources to help with cyber compliance?

Come and learn how to become compliant with requirements to do business with the federal government and protect your business from data breaches. Hear from experts in Federal contracting, cybersecurity, and resource partners. Handouts, developed by the National Institute of Standards & Technology (NIST) will be provided as a compliance guide.

Date: Tuesday, May 16, 2017
Time: 8:00 a.m. – 12 noon
Place: UTSA Downtown Campus
Buena Vista Bldg. Rm. 1.338

Sponsored/Hosted by: UTSA SBDC Procurement Technical Assistance Center (PTAC)

Cybersecurity For Small Business

Cybersecurity For Small Business

Cybersecurity for Small Business

This program is designed to provide awareness through training, one-on-one assistance with cybersecurity action plan development and implementation working with other UTSA speciality centers on cybersecurity.

Information protection and security is vital to the sustainability and success of small business and the national economy.  As advocates and resource partners for the business community and service providers for the federal government, it is our role to educate and assist with federal contracting compliance guidelines and information security awareness.  More than two thirds of all small businesses report that are dependent on the internet for day-to-day activities.  Yet, according to the National Cybersecurity Alliance, most small businesses don’t do enough to protect themselves online.  Twenty percent of small businesses don’t have or use anti-virus software.  Sixty percent don’t use any encryption on their wireless networks, and fewer than 30% have a security plan in place. 


Cryptojacking: What it is and why it's a threat to your business network

In this webinar, we look at the malware cryptojacking by defining what it is, explanation of the fundamentals of cryptocurrency and crypto mining, explain why it’s a threat to your business network, provide warning signs that you may be infected with cryptojacking malware, look at some headline cryptojacking attacks, and offer tips on how to prevent becoming a victim of cryptojacking.

Secure Small Business Wi-Fi

Today’s businesses no longer need to connect to the internet via cables that limit their mobility. People use wireless internet connections to communicate, work, and save money on cell phone data. In addition, customers expect free Wi-Fi access in-store and in waiting areas. Although Wi-Fi is almost a necessity for today’s businesses, Wi-Fi can also be dangerous to you, your business, and your customers. In this presentation, we’ll discuss the 10 tips to make (or keep) your business Wi-Fi network secure and what may happen if you don’t.

Cyber Threats in 2021

How secure is your virtual workspace?  Ransomware and phishing are well-known threats and vulnerabilities. While they remain major threats for small businesses in 2021, this webinar reveals other, lesser known, threats and vulnerabilities. Join us as we cover everything from account “takeovers” to zero-day exploits! Learn how small businesses can protect themselves against these top emerging threats in 2021.

Company suffers cyberattack, finds solutions to get back to business

Cyberattacks are on the rise and this video is proof of how a business can be targeted. Criminals are not only after your business’ sensitive information, but they are looking for ways to harm your entire network. Protect your small business. Our cybersecurity advisors are ready to assist. Contact us for more information or for assistance in protecting your business.

Courtesy: NIST MEP

CMMC Roundtable - 27 January 2021

The Department of Defense Cybersecurity Maturity Model Certification (CMMC) continues to be rolled out in a systematic process. The initial contracts to have CMMC written into them have been identified and assessments will start soon. We are lucky to have John Hill from TechSage Solutions as a CMMC Registered Practitioner and Denise Davis from Vet Global Solutions (VetGS) as a Provisional Assessor join us to answer your questions. We will focus on what your business should be doing to prepare for the assessment and explaining the CMMC assessment process.

DFARS Self-Assessment : What You Need To Know

In September 2020, the DoD released its long-anticipated DFARS Interim Rule, which went into effect November 30, 2020. The Interim Rule’s main objectives are to solidify that the Cybersecurity Maturity Model Certification (CMMC) will be the new framework for DoD contracts and to instruct contractors that they must perform and report a self-assessment score based on NIST 800-171. With these dual mandates, the Interim Rule looks to address defense companies’ security and compliance gaps, and provide an onramp for the rollout of CMMC. View the recorded presentation or download the PDF slides using the buttons below.

CMMC Roundtable Discussion

On Tuesday, July 14th 2020, the UTSA SBDC CGC held a virtual roundtable discussion about the Cybersecurity Maturity Model Certification (CMMC), especially as it relates to small businesses. The panel consisted of three subject matter experts in the fields of CMMC, Controlled Unclassified Information, and a small business cybersecurity expert. The discussion was centered around questions from the participants that were asked through the chat feature and answers from the panel. You can download the MP4 of the WebEx session using the button below.

Cyber Aware Series

Each month, the UTSA SBDC CGC staff will present a cybersecurity training over a specific topic. These presentations will be made available on-demand after the initial offering. If you want to download any of them, you have the option to download a video of the presentation or a PDF file of the slides that includes the slide notes. If you would like to see a particular topic covered that has not been covered, please let us know.

Passwords and Password Management August 2020

The UTSA SBDC COVID Business Recovery Accelerator continues to examine cybersecurity topics that impact small businesses with our monthly Cyber Aware series. This month we will be discussing passwords and password management. Passwords are a part of our daily professional and personal lives. They help your accounts stay private and secure but, if you’re guilty of reusing, rotating, or using notoriously easy passwords, you are leaving yourself and your business open to an account breach. This month, we will be discussing the importance of passwords, password complexity, and the often controversial use of password managers.

Ransomware June 2020

The SBDC CGC continues to examine cybersecurity topics that impact small businesses with our monthly Cyber Aware series. This month we will be discussing ransomware. Ransomware continues to be a major threat to businesses of all sizes around the world.  Ransomware attacks against businesses are increasing, while attacks against individuals are decreasing. We’ll cover what ransomware is, recent trends, cyber insurance, and the importance of back-ups and recovery plans. We hope you can join us as we discuss the ransomware threat to small businesses.

Phishing May 2020

The SBDC CGC continues to examine cybersecurity topics that impact small businesses with our monthly Cyber Aware series. This month, we will be discussing phishing. Phishing attacks continue to be one of the biggest threats facing businesses today. Threat actors can use phishing to gain access to, modify, or even hold your data for ransom. Technology has advanced with email security software, however, education and awareness training is still the best defense to combat a phishing attack. Join us as we discuss the different methods of phishing, detecting a phishing attack, and recovery from a phishing attack.

**COVID-19 and Cybersecurity for your business**

The UTSA SBDC CGC team had the opportunity to create and present on COVID-19 cybersecurity concerns.  “COVID-19, Cybersecurity and Your Business” is now available for anyone to download and/or view. You will find a recording of the presentation and a copy of the slides (in PDF format with instructor notes) below.

Want to know what you can do today to decrease your risk from cybersecurity threats? Click Here


Department of Homeland Security
The Department of Homeland Security (DHS) and its partners have established a Critical Infrastructure Cyber Community (C3) Voluntary Program to help educate business owners about cybersecurity. The C3 Voluntary Program Toolkit for Small and Midsize Businesses contains resources to help your business recognize and address cybersecurity risks, including Fact Sheets for Startups and Leadership and a Hands-On Resources Guide. Learn more at https://www.us-cert.gov/ccubedvp/getting-started-smb.

The Cyber Resilience Review Assessment Tool evaluates ten domains including risk management, incident management, service continuity, and may be conducted as a self-assessment or as an in-person, facilitated assessment. Developed by DHS, this no-cost, voluntary tool helps businesses assess their information technology resilience. For more information, visit https://www.us-cert.gov/ccubedvp/self-service-crr.

Cybersecurity Advisors or CSAs are regionally-located DHS personnel who offer immediate and sustained cybersecurity assistance to prepare and protect organizations, including small and mid-sized businesses. Services include on-site meetings to answer questions, exchange information and address concerns about cybersecurity; educational and awareness briefings; and assessments, including a full-day, expert-led a Cyber Resilience Review (CRR) evaluation that assess cybersecurity management practices. For more information about CSAs, please email cyberadvisor@hq.dhs.gov (link sends e-mail).

Federal Communications Commission
The Federal Communications Commission (FCC), in collaboration with other government agencies and industry leaders, created the Small Biz Cyber Planner – an easy-to-use, free online tool that will help you create a customized planning guide to protect your business from cybersecurity threats. Learn more at www.fcc.gov/cyberplanner

Local Resources
This collection of resources from various levels of government can help small and midsize businesses recognize and address their cybersecurity risks.
Access resources in your area.

Small Business Tip Card
FCC Ten Cybersecurity Tips for Small Business
Cyber Exposures of Small and Midsize Businesses – A Digital Pandemic
New Survey Shows U.S. Small Business Owners Not Concerned About Cybersecurity; Majority Have No Policies or Contingency Plans
National Cyber Security Alliance

Small Business Emergency Preparedness

Small Business Emergency Preparedness


  • The road to your business closes as result of construction or bad weather?
  • A key supplier/customer goes out of business?
  • A key employee gets sick for an extended period of time?


From workplace disruptions to naturaland man-made disasters, as a small business owner, you should be ready for anything. Unexpected events can quickly interrupt your business putting you and your employees at risk. If you are not prepared, your business could shut down forever.


Developing a business continuity plan will protect your business by minimizing the impact of unplanned disruption and improve the likelihood that your business will survive and recover. Through grants provided by the U.S. Small Business Administration, businesses impacted by local disasters can take advantage of prepaid business assistance in planning for recovery. All small businesses can benefit from the services of their local SBDC.



Services include idea evaluation for patent protection, advising on intellectual property protection, advising on business plans, and capital investment, business development advising, Small Business Innovative Research (SBIR), and Small Technology Transfer Research (STTR) assistance.